Weatherization Assistance Program (WAP)

Program Operations Manual

Download Complete Manual  (MSWORD)  (PDF)

 

Download Manual by Section
  Section I   Introduction and Program Overview  (MSWORD)  (PDF)
  Section II   Glossary of Terms  (MSWORD)  (PDF)
  Section III   Allocation Formula, Weatherization Assistance Agreement, and Management Plan Submission  (MSWORD)  (PDF)
  Section IV   Local Agency Network and Program Codes  (MSWORD)  (PDF)
  Section V   Customer Application Process and Eligibility Determination  (MSWORD)  (PDF)
  Section VI   Customer Denial and Hearing Process  (MSWORD)  (PDF)
  Section VII   WAP Service Delivery Priorities  (MSWORD)  (PDF)
  Section VIII   WAP Service Delivery Standards  (MSWORD)  (PDF)
  Section IX   Quality Control and Monitoring  (MSWORD)  (PDF)
  Section X   Management Information  (MSWORD)  (PDF)
  Section XI   Recordkeeping and Reporting  (MSWORD)  (PDF)
  Section XII   Federal Regulations  (MSWORD)  (PDF)

Attachments
  Attachment I   Prescriptive Lists  (MSWORD)  (PDF)
  Attachment II   Work Order  (MSWORD)  (PDF)
  Attachment II   Dwelling Unit Report  (MSWORD)  (PDF)